Privacy Policy

Last updated: 7 January 2026

This Privacy Policy explains how Joju Solar (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you visit our website or interact with our services. We are committed to protecting your privacy and handling your data transparently and securely, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Joju Solar is a provider of renewable energy solutions, including solar PV systems, battery storage, and electric vehicle (EV) charging infrastructure.

If you have any questions about this Privacy Policy or how your data is handled, please contact us using the details provided on our website.


2. What Personal Data We Collect

We may collect and process the following types of personal data:

  • Name

  • Email address

  • Phone number

  • Address or postcode

  • Property and site information (where relevant to services)

  • Vehicle or EV charging requirements (where applicable)

  • IP address and basic website usage data

  • Any information you submit via contact forms, surveys, or enquiries


3. How We Collect Your Data

We collect data when you:

  • Complete a contact or enquiry form

  • Request a quote or survey

  • Download brochures or documents

  • Communicate with us by email or phone

  • Use our website (via cookies and analytics tools)


4. How We Use Your Data

We use your personal data to:

  • Respond to enquiries and requests

  • Provide quotations and services

  • Arrange site surveys and installations

  • Communicate about projects or updates

  • Improve our website and services

  • Meet legal or regulatory obligations

We only process personal data where we have a lawful basis to do so.


5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent – where you have explicitly provided it

  • Contract – to provide requested services

  • Legitimate interests – to operate and improve our business

  • Legal obligation – where required by law or regulation


6. Data Sharing

We do not sell your personal data.

We may share your data with trusted third parties only where necessary, including:

  • Installation partners and subcontractors

  • Equipment manufacturers or suppliers

  • Grant or scheme administrators

  • IT, hosting, or analytics providers

All third parties are required to process your data securely and lawfully.


7. Data Retention

We retain personal data only for as long as necessary:

  • To fulfil the purposes outlined in this policy

  • To meet legal, contractual, or accounting requirements

When data is no longer required, it is securely deleted or anonymised.


8. Cookies and Analytics

Our website uses cookies to improve functionality and understand how visitors use the site. Cookies may collect anonymous usage data such as page visits and interactions.

You can manage or disable cookies through your browser settings. Further details can be found in our Cookie Policy (if applicable).


9. Your Data Protection Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Request data portability

To exercise any of these rights, please contact us.


10. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.


11. Third-Party Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.


13. Contact and Complaints

If you have concerns about how we handle your data, please contact us first so we can resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

https://www.ico.org.uk